Terms of Service

Account Creation

To access certain features of our service, you may be required to create an account. You agree to provide accurate, current, and complete information during the registration process.

Account Security

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

Account Termination

We reserve the right to suspend or terminate your account at any time for violation of these terms or for any other reason at our sole discretion.

Permitted Uses

You may use our service for lawful purposes only. You agree to use the service in accordance with all applicable laws and regulations.

Prohibited Activities

You agree not to:

• • Submit false, misleading, or fraudulent information
• • Violate any applicable laws or regulations
• • Infringe on intellectual property rights of others
• • Transmit malicious code, viruses, or harmful content
• • Attempt to gain unauthorized access to our systems
• • Use automated tools to scrape or harvest data
• • Submit tools that contain illegal, harmful, or inappropriate content
• • Impersonate another person or entity
• • Spam or send unsolicited communications

Submission Guidelines

When submitting tools to our directory, you agree that your submission:

• • Is accurate and truthful
• • Does not violate any third-party rights
• • Complies with our content guidelines
• • Is not spam, misleading, or fraudulent

Content Moderation

We reserve the right to review, edit, or remove any content submitted to our platform. We may reject submissions that don't meet our quality standards or violate these terms.

Intellectual Property

By submitting content, you grant us a non-exclusive, royalty-free license to use, display, and distribute your content on our platform. You retain ownership of your intellectual property.

Premium Services

We offer premium listing services for enhanced visibility. All payments are processed securely through Stripe.

Pricing and Billing

Prices for premium services are clearly displayed on our platform. All fees are non-refundable unless otherwise specified.

Payment Processing

We use Stripe for payment processing. By making a payment, you agree to Stripe's terms of service and privacy policy.

Service Availability

We strive to maintain high service availability but cannot guarantee uninterrupted access. We may temporarily suspend the service for maintenance or updates.

Third-Party Content

Our platform may contain links to third-party websites and tools. We are not responsible for the content, privacy policies, or practices of these external sites.

Limitation of Liability

To the maximum extent permitted by law, Uno Directory shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the service.

Termination by You

You may terminate your account at any time by contacting us or using the account deletion features in your profile.

Termination by Us

We may terminate or suspend your account immediately, without prior notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties.

Effect of Termination

Upon termination, your right to use the service will cease immediately. We may delete your account and data in accordance with our data retention policies.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which Uno Directory operates, without regard to conflict of law principles.

Dispute Resolution

Any disputes arising from these Terms or your use of the service shall be resolved through binding arbitration in accordance with the rules of the relevant arbitration association.

Our Intellectual Property

The Uno Directory platform, including its design, functionality, code, trademarks, and content, is protected by intellectual property laws. All rights, title, and interest in the platform remain with us.

User-Generated Content

By submitting content to our platform, you grant us a non-exclusive, worldwide, royalty-free license to use, display, distribute, and modify your content for the purpose of operating and improving our service.

Third-Party Content

We respect the intellectual property rights of others. If you believe your content has been used inappropriately, please contact us with details of the alleged infringement.

DMCA Compliance

We comply with the Digital Millennium Copyright Act (DMCA). To report copyright infringement, please provide: (1) identification of the copyrighted work, (2) location of the infringing material, (3) your contact information, and (4) a statement of good faith belief that the use is not authorized.

Uptime Commitment

We strive to maintain 99.9% uptime for our platform. However, we cannot guarantee uninterrupted service due to maintenance, updates, or circumstances beyond our control.

Scheduled Maintenance

We may perform scheduled maintenance that temporarily affects service availability. We will provide advance notice of planned maintenance when possible.

Performance Standards

• • Page load times under 3 seconds for 95% of requests
• • API response times under 500ms for 99% of requests
• • Database query optimization and monitoring
• • CDN distribution for global performance

Force Majeure

We are not liable for service interruptions caused by events beyond our reasonable control, including natural disasters, government actions, internet outages, or third-party service failures.

Account Security

• • Maintain the confidentiality of your account credentials
• • Use strong, unique passwords and enable two-factor authentication when available
• • Notify us immediately of any unauthorized access or security breaches
• • Log out of your account when using shared or public devices

Content Standards

All content you submit must:

• • Be accurate, truthful, and not misleading
• • Comply with all applicable laws and regulations
• • Not infringe on intellectual property rights
• • Not contain harmful, offensive, or inappropriate material
• • Not promote illegal activities or violence

Prohibited Activities

You agree not to:

• • Use automated tools to scrape or harvest data from our platform
• • Attempt to gain unauthorized access to our systems or other users' accounts
• • Interfere with the proper functioning of our service
• • Create multiple accounts to circumvent restrictions or limits
• • Use our service for any illegal or unauthorized purpose
• • Transmit viruses, malware, or other harmful code

Refund Eligibility

Refunds are available within 30 days of purchase for the following circumstances:

• • Technical issues that prevent access to purchased services
• • Duplicate charges or billing errors
• • Service not delivered as described
• • Cancellation within 24 hours of purchase (for certain services)

Refund Process

To request a refund, contact us at praneetbrar7@gmail.comwith your order details and reason for the refund request. We will process valid refund requests within 5-10 business days.

Non-Refundable Items

• • Services that have been fully delivered and used
• • Custom development work that has been completed
• • Third-party fees or charges
• • Refund requests made after 30 days from purchase

Cancellation Policy

You may cancel your account at any time. Upon cancellation, your access to premium features will continue until the end of your current billing period. No partial refunds are provided for unused time.

Informal Resolution

Before initiating formal dispute resolution, we encourage you to contact us directly to resolve any issues. Most disputes can be resolved through direct communication.

Arbitration Agreement

Any disputes arising from these Terms or your use of our service will be resolved through binding arbitration rather than in court, except for small claims court actions.

Arbitration Process

• • Arbitration will be conducted by a neutral arbitrator
• • The arbitration will be conducted in English
• • Each party will bear their own costs unless the arbitrator decides otherwise
• • The arbitrator's decision will be final and binding

Class Action Waiver

You agree that any arbitration or court proceeding will be limited to the dispute between you and us. You waive any right to participate in class actions or consolidated proceedings.

Export Control

Our service may be subject to export control laws. You agree to comply with all applicable export control regulations and not to export or re-export our service in violation of such laws.

Anti-Money Laundering

We comply with applicable anti-money laundering and know-your-customer regulations. We may require additional verification for certain transactions or users.

Tax Compliance

You are responsible for determining and paying any applicable taxes related to your use of our service. We may collect and remit taxes as required by applicable law.

Regulatory Compliance

We comply with all applicable laws and regulations in the jurisdictions where we operate. You agree to use our service in compliance with all applicable local, state, and federal laws.

Material Changes

We consider the following to be material changes that require advance notice:

• • Changes to user rights or responsibilities
• • Changes to payment terms or pricing
• • Changes to service availability or features
• • Changes to dispute resolution procedures
• • Changes to data handling or privacy practices